NOVA VIDA ABA
Effective Date: August 10, 2026
Nova Vida ABA (“Nova Vida ABA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you choose to share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or contact us through it.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you contact us through our website, schedule a consultation, or submit one of our online forms, we may collect information that you voluntarily provide, including:
- Full name
- Phone number
- Email address (if provided)
- Preferred language
- Preferred contact method
- City
- ZIP Code
- Information about the services you are interested in
- General comments or questions
We also automatically collect limited technical information that helps us operate and secure our website, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of your visit
- Website usage information
Important Notice About Health Information
Please do not submit medical records, diagnoses, treatment information, insurance details, Social Security numbers, or other sensitive health information through this website or its contact forms.
Our online contact forms are intended only for general inquiries and consultation requests.
If additional information is required after your consultation, Nova Vida ABA will provide appropriate and secure methods for communicating protected information.
How We Use Your Information
We may use the information you provide to:
- Respond to your questions.
- Contact you regarding your inquiry.
- Schedule consultations.
- Provide information about our ABA therapy services.
- Improve our website and visitor experience.
- Maintain website security.
- Detect spam, fraud, or unauthorized activity.
- Comply with applicable legal and regulatory obligations.
We will only use your information for purposes reasonably related to your request.
Consent to Contact
When you submit one of our contact forms, you may be asked to provide your consent before submitting your information.
By providing your consent, you authorize Nova Vida ABA to contact you regarding your inquiry by:
- Phone
- Text message (SMS), when appropriate
Your consent is used solely to respond to your request and is not a condition of receiving services.
How We Share Information
Nova Vida ABA does not sell, rent, or trade your personal information.
We may share information only when necessary to:
- Respond to your request.
- Work with trusted service providers that help operate our website or business.
- Protect our legal rights.
- Comply with applicable laws, regulations, or legal processes.
All third-party providers are expected to maintain appropriate confidentiality and security standards.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly.
- Improve performance.
- Analyze website traffic.
- Enhance the visitor experience.
You may disable cookies through your browser settings; however, some website features may not function correctly.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect the personal information we receive.
Although we strive to protect your information, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to your inquiry.
- Provide requested services.
- Meet legitimate business needs.
- Comply with legal and regulatory obligations.
When information is no longer required, it will be securely deleted or anonymized when appropriate.
Children’s Privacy
Our website is intended for parents, legal guardians, caregivers, educators, and adults seeking information about ABA therapy services.
We do not knowingly collect personal information directly from children through this website.
If you believe a child has submitted personal information through our website, please contact us so we can review and promptly address the situation.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of information you previously submitted.
- Request information about how your data is being used.
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites for your convenience.
Nova Vida ABA is not responsible for the privacy practices or content of websites operated by third parties.
We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page together with the updated Effective Date.
Your continued use of the website after any update constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Nova Vida ABA
1000 Brickell Ave, Suite 420
Miami, FL 33131
Phone: (305) 549-4114
Email: Contact Us